How to install an eSIM on Android

What is an eSIM on Android?

An eSIM is a SIM card already embedded in your phone upon purchase (eSIM = embedded SIM). An eSIM card on Android is the same but on an Android device. Just like your good old physical SIM card, an eSIM provides cellular or mobile data service. Except with eSIM, you don't need to burden yourself with physical SIM hassles such as buying the card from a store or trying not to physically break your phone while struggling to open a SIM card slot.

How to install your eSIM on Android

Installing your eSIM on Android usually requires an Android phone, an eSIM QR code (provided by the carrier), and the user who will set up the whole thing. Once you’ve got these items, it’s smooth Saily’ing (pun intended) from here. If you’re using Saily, you can skip the QR part and install your eSIM by following the instructions on the app. 

Installing an eSIM on a Samsung Galaxy 

1. Go to “Settings” > “Connections.”

2. Tap on “SIM manager.”

3. Select “Add eSIM.”

4. Tap “Scan the QR code” or choose another way to add your eSIM.

Installing an eSIM on a Google Pixel

1. Go to “Settings” > “Network & internet.”

2. Select “SIMs.”

3. Tap on “Add SIM.”

4. Tap on “Set up an eSIM.”

5. Scan your eSIM QR code.

Installing an eSIM manually

If there’s an error or your carrier doesn’t support QR code installation, you can set up your Android eSIM manually.

1. When setting up an eSIM, tap “Need help?” at the bottom left corner.

2. Select “Enter it manually.”

3. Type in the installation code from your carrier and tap “Continue.”

IMPORTANT: The setup process may vary depending on the Android model and the OS version. However, it shouldn’t differ too much from the steps described above. 

Since the eSIM feature supports dual-SIM connection, you can also download an eSIM app like Saily to avoid painfully high international mobile data roaming costs while traveling. With a dual SIM, you can easily switch between different eSIMs or a SIM and an eSIM, freeing yourself from sticking to just one SIM and giving you flexible options for data roaming.

How to check if your eSIM is installed on Android

To check if your eSIM is installed and working properly, you only need to go into your Android’s settings. There, find the SIM menu (in the “SIMs” or “SIM manager” section) and check your eSIM. If “Connected” or “Active” is shown near the eSIM, the service is working properly. If, for some reason, your eSIM is not active, try rebooting your phone or contacting your carrier.

Issues with the installation of an eSIM on Android

The most common issues with Android eSIM installation usually relate to carrier compatibility or the phone’s software. However, the list doesn’t stop here. The issues with the eSIM setup can also include:

• Outdated software versions.

• Mobile account issues (for example, incorrect mobile plan).

• Carrier network issues.

• Incorrect SIM card manager settings.

• Region restrictions.

• Installation code issues.

• User mistakes during the setup process.

Solving these issues varies depending on the root of the malfunction. But don’t worry — all can be solved with guidance and patience.

Stuck on Android eSIM installation: Possible solution

If you get stuck during the installation of an eSIM, you can try the following. First, confirm with the carrier that it supports eSIM technology and that the plan is eligible and ask for further support. If that doesn’t work, consider updating the software, checking your internet connection, and restarting the phone. Switching your phone’s airplane mode on and off can sometimes do the trick.

Unable to install an eSIM on Android with a QR code

If you cannot install your Android eSIM via QR code, you should verify that the QR code provided by the carrier is correct and hasn't expired (sometimes QR codes have a time limit for use). If the problem persists, you can set up your eSIM manually by entering the eSIM information provided by the carrier.

FAQ

How do I know if my Android phone supports eSIMs?

To know if your Android is eSIM compatible, simply search the internet for the phone model. You can also ask your carrier or check your phone’s settings to see whether it allows you to add an eSIM.

Can I install two eSIMs on my Android?

Yes, you can install two eSIMs on your Android if it supports a dual-SIM connection. Keep in mind, however, that you cannot use two eSIMs at once and will have to switch between the two services.

How long does it take for an eSIM to be installed on an Android?

Installing an eSIM on an Android smartphone usually takes less than a few minutes. It might take a bit longer if you're setting it up through a carrier that needs to process the installation manually.